INTERACTIVE SMS SERVICES

These are two-way applications that enable interaction with the user to collect orders, information, opinions, and requests from the user.

• SMS TO E-MAIL
• E-MAIL TO SMS
• SEND-RECEIVE-SEND
• RECEIVE-SEND

In send-receive-send, the interaction is initiated by the brand.
Collect customer information/requests and confirm orders via SMS
SCustomer satisfaction surveys via SMS